Remote On-line Support

Remote Support Service – Cost per PC $129.99 plus tax per year.

Solve problems faster and prevent them before they occur; centrally and securely we manage all your computers and servers over the web, no matter where they are. We work with you to resolve support issues.

Note this service is included at no additional charge when you purchase a support agreement.

Remote Backup Service – Cost per PC $150.00 plus tax per year.

Remote Backup is designed to automate and simplify data backups, so you never have to think twice about protecting your digital files, photos and documents.

Backup You Control
Unlike other remote backup solutions, Remote Backup doesn't send your critical data to remote, unknown servers over which you have no control. Instead, your backup data is sent to PCs that you own or use, and Remote Backup enables automatic connections between your machines – so you always know where your data is, and you stay in complete control.

Scheduled Backup
Automating scheduled backups is easy. Select your files and folders to create a Backup Set, specify how often and when you'd like your backups to be performed, and Remote Backup will automatically send your Backup Sets to your Storage PC(s).

Multiple Backup Versions
Specify the number of scheduled backup versions you'd like to keep, so you can restore from the most recent set – or one from months ago.

Manual Backup
Create immediate, one-time Backups with just a few clicks. Select your files and folders, give your Backup Set a name, and your data is quickly transferred to your Storage PC for easy retrieval later.

Backup Anywhere
Backups can take place across oceans, across town, or simply from one room in your house to another. Remote Backup’s peer-to-peer technology gives you data transfer unencumbered by 3rd-party gateways: your backups across the internet as well as within your home and office enjoy transfer speeds as fast as the network will allow.

State-of-the Art Security
All data transferred between your computers is securely encrypted via 256-bit SSL. By default, your Backup Sets are stored in a password-protected, encrypted state on the Storage PC, so no matter where you store you data, you are the only person who can access it.